Services business Meaning

Nokia Devices & Services « Nokia Lumia News

Definition: The degree of assistance and courtesy granted those who patronize a business

Excellent customer service is more than what you say or do for your customers. It also means giving customers a chance to make their feelings known. Here are some suggestions for finding out what your customers want--and what they think about your customer service:

  • Attend trade shows and industry events that are important to your customers. You'll find out what the competition is doing and what kinds of products and services customers are looking for.
  • Nurture a human bond, as well as a business one, with customers and prospects. Take them out to lunch, dinner, a ballgame or the opera. In a relaxed social atmosphere, you'll learn the secrets that will allow you to go above and beyond your competition.
  • Stay abreast of trends; then respond to them. Read industry trade publications, be active in trade organizations, and pay attention to what your customers are doing.
  • Ask for feedback. Survey your customers regularly to find out how you're doing. Send postage-paid questionnaire cards or letters, call them on the phone, or set up focus groups. Ask for suggestions and then fix the trouble areas revealed.

Whatever you do, don't rest on your laurels. Regularly evaluate your product or service to be sure it's still priced, packaged and delivered correctly.

When you're a start-up with few employees and few customers, it's easy to stay on top of what customers want and what they're getting. But as you add more customers and employees, you add links to the customer service chain. That creates the potential for growth--and the potential for poor service along the way. That's why creating a customer service policy and adhering to it is so important. Here are some steps you can take to ensure that your clients receive excellent service every step of the way.

Put your customer service policy in writing. These principles should come from you, but every employee should know what the rules are and be ready to live up to them. It doesn't have to be elaborate. Something as simple as "The customer is always right" can lay the necessary groundwork, although you may want to get more detailed by saying, for instance, "Any employee is empowered to grant a 10-percent discount to any dissatisfied customer at any time."


New Riders Press Making Meaning: How Successful Businesses Deliver Meaningful Customer Experiences
Book (New Riders Press)
2012-09-21 08:28:03 by Lorilee1971

Earning means you worked for it.

Meaning you had a contract with another person or organization to complete some service, whatever that may be, and performed that service per contract. For performing said service, you received the agreed-upon compensation.
This is earned income.
Income derived from gambling or other business ventures where no amount is allotted per services is considered unearned income, including, but not limited to, interest, dividends, gambling (save for the professional gambler), sweepstakes, prizes, retirement distributions, social security distributions, alimony (except where IRA contribution purposes are concerned), etc

2011-08-06 04:23:51 by CompURMaster

Computer Repair/Web Design

I have many clients and they love my work. I'll make sure to take care of you in under 24 hours meaning same day service. I take care of my customers with my good work and reasonable prices. For one computer, the price will not exceed $65.00 (small fee applied to house calls). If you have multiple computers, a discount is provided for each additional computer. My name is John, and if you want the best computer services you can contact me @ 361-695-4168 at any time. I work alone, thus you'll never have to hear the run-around or have to speak with any kind of third party. I'm the Business Owner, Service Tech and Web Designer

2007-01-06 05:29:49 by MM11

Lawyewr rates

Just some of my thoughts after 8 years in this business.
Divorce lawyers in Colorado usually charge between $125 - $300 per hour. Price is not dependant on skill it depends on the lawyers lifestyle. Firms are almost always more expensive because of overhead i.e. (deadweight partners) Solo practitioners are less but the concern is that they often overbook themselves and don’t have jr. attorneys to talk to you when they are unavailable. Remember, in the rates you are paying for the office, staff, ect.
Colorado also allows unbundled services, meaning that you can hire an attorney to do only some of the work

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